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Fees & Policies

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Getting connected is easy!
If you are interested in setting up services, simply contact us at: or by phone at: 365-887-2500.


A team member will have a free brief consultation with you to determine your needs and fit for the clinic.  


Note, that while it is not necessary to have a referral from a physician, some insurance providers do require this to obtain reimbursement of fees paid.


    Fees are consistent with the guidelines recommended by the Ontario Psychological Association and College of Social Workers.  Most private health insurance plans provide some coverage for psychological services.  Fees may be tax deductible as a medical expense. Therapy may also be covered by your EAP program as an employee benefit by your company. Unfortunately, private therapy is not covered by the Ontario Health Insurance Plan (OHIP). ​

     Payment for services is due at the end of each session and a receipt will be issued to you after payment is received.  Please retain this receipt for your insurance and income tax claims.  Fees are currently being accepted by e-transfer. Rates will be discussed in more detail at your first consultation meeting.


Cancellation Policy

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     Sessions are booked with intentions of best meeting a client’s time needs and preferences. We understand that life brings with it surprises and that sessions may need to be cancelled or rescheduled with short notice.
     In order to offer fair and equitable service to all clients, we request that you provide 24 hours notice for any appointments that require a change in date or time. The full-rate fee may therefore be applied to a "no show" or for a cancellation less than 24 hours prior to the start of the session.
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